01
Build visual workflows
Create multi-step automations with triggers, delays, conditions, messages and actions without stitching together separate tools.
— WhatsApp automation
Automate WhatsApp conversations without losing the human touch.
SocialGeniex brings triggers, conditions, chatbot steps, campaigns and team handoff into one WhatsApp automation platform. Build repeatable journeys while your team stays in control of every important conversation.
— Built for practical work
Everything your team needs to move faster on WhatsApp.
02
Reply instantly
Use keyword replies, welcome messages and AI-assisted responses to handle routine questions around the clock.
03
Hand off to people
Pause automation, assign the conversation and give agents the full customer context when a human response matters.
04
Measure every journey
Track sends, delivery, replies and failures so you can improve workflows using real performance data.
— Common use cases
Use it across the customer journey.
Lead qualification
Appointment reminders
Order updates
Support triage
Follow-up sequences
Customer onboarding
— FAQ
Questions, answered.
What can I automate on WhatsApp? +
Automate inbound replies, lead capture, follow-ups, campaign actions, reminders, routing and commerce notifications.
Can an agent take over? +
Yes. Conversations can be handed to a team member with message history and customer context intact.
Does it support WABA? +
SocialGeniex supports official Meta WABA connections and other enabled channel providers.
Start with SocialGeniex
Make WhatsApp your growth workspace.
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