01
Design without code
Build conversational flows with messages, conditions, actions and delays.
— WhatsApp chatbot
Build WhatsApp chatbots that know when to bring in a person.
Design structured journeys for common questions, lead qualification and service requests. SocialGeniex combines automated steps with team inbox handoff so customers are never trapped inside a bot.
— Built for practical work
Everything your team needs to move faster on WhatsApp.
02
Capture useful data
Ask structured questions and carry answers into customer and lead workflows.
03
Use trained assistance
Support replies with workspace knowledge and AI tools.
04
Escalate cleanly
Send complex conversations to the right agent with preceding context.
— Common use cases
Use it across the customer journey.
FAQ automation
Lead qualification
Booking requests
Product discovery
Support triage
After-hours response
— FAQ
Questions, answered.
Do I need coding experience? +
No. Visual workflow tools help build conversational journeys.
Can a bot transfer to an agent? +
Yes. Human handoff lets an agent continue with full context.
Can replies use business knowledge? +
Training tools can ground assistance in approved business content and instructions.
Start with SocialGeniex
Make WhatsApp your growth workspace.
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