01
Assign clear ownership
Route and assign conversations so everyone knows who owns the next reply.
— WhatsApp shared inbox
One WhatsApp inbox. Your whole team, fully coordinated.
Stop passing phones and forwarding screenshots. SocialGeniex gives sales and support teams a shared WhatsApp inbox where ownership, notes, history and customer context stay visible to everyone who needs them.
— Built for practical work
Everything your team needs to move faster on WhatsApp.
02
Collaborate privately
Add internal notes without exposing team discussion to the customer.
03
Keep complete context
See message history, contact details and conversation status together.
04
Manage connected channels
Work with supported WhatsApp connections through one team experience.
— Common use cases
Use it across the customer journey.
Customer support
Sales enquiries
Order assistance
Lead handoff
Multi-location teams
Account management
— FAQ
Questions, answered.
Can multiple agents reply from one number? +
Yes. Team members can work from a shared queue with assignments and history.
Are internal notes visible to customers? +
No. Internal notes are for private team collaboration.
Can managers monitor work? +
Managers can use ownership and status visibility to monitor workload and follow-up.
Start with SocialGeniex
Make WhatsApp your growth workspace.
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