01
Support product discovery
Share relevant product and catalog information in conversations.
— WhatsApp for ecommerce
Connect ecommerce journeys with real WhatsApp conversations.
Help shoppers discover products, ask questions and receive relevant communication from the same coordinated workspace. SocialGeniex connects commerce context with campaigns, automation and human support.
— Built for practical work
Everything your team needs to move faster on WhatsApp.
02
Run targeted campaigns
Build permission-based audiences around customer and product context.
03
Coordinate buyer support
Give agents conversation history and ownership in a shared inbox.
04
Connect store platforms
Use supported Shopify and WooCommerce integration workflows.
— Common use cases
Use it across the customer journey.
Product enquiries
Catalog messaging
Order assistance
Customer reactivation
Repeat purchases
Commerce support
— FAQ
Questions, answered.
Does SocialGeniex connect ecommerce stores? +
It includes supported Shopify and WooCommerce connection workflows.
Can teams answer product questions? +
Yes. Agents can collaborate on buyer conversations in the shared inbox.
Can products be included in messages? +
Supported product and catalog formats can be used with eligible connected channels.
Start with SocialGeniex
Make WhatsApp your growth workspace.
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